Reference

Terms for India Account Use

w0443l4 sets the terms for account use, game-room access and wallet actions, with UPI, Paytm and PhonePe shown for supported India flows.

Account useWallet actionsLocal lawIdentity checks
w0443l4 Terms for India Account Use
REACH US

How to Reach Us

If a clause feels unclear, reach us through the channels listed here and include your registered name, mobile and the page section you want checked.

Email us Send the registered mobile, the clause you want checked and any relevant screenshot. We use those details to match the account record and reply in the same thread once the term is verified against your case.
Chat Open chat for faster clarification on account access, version dates or a pending action. Keep the request brief so we can point you to the exact clause without mixing it with unrelated account questions.
Request form Use the form for name corrections, closure requests or contact updates. We log the request, check it against the account record and confirm when the change is entered on our side.
DATA CARE

Data, Cookies and Record Keeping

We keep only the account, device and transaction details needed to run these terms, check activity and answer requests.

Data handling

We collect only the details needed to open the account, process wallet actions and answer terms questions. Those records help us verify identity, resolve errors and keep a trace of changes that affect your access.

Cookies

Cookies remember session state, language choice and whether a notice has already been shown. If you clear them, some screens may ask again for confirmation, because the page can no longer read the earlier browser state.

Account security

Keep your password private, use a device you control and check any login alert that reaches your mobile or email. If something looks unfamiliar, contact support at once so we can pause the account until you verify it.

Retention

We retain account, transaction and support logs only as long as needed for operations, tax checks, dispute handling and legal duty. After that period ends, we remove or anonymise the records where our systems allow it.

Contact path

For clause questions, identity checks or request status, send us the message from the registered email or mobile linked to your account. That helps us match the record quickly and avoid back-and-forth on the same issue.

Change requests

If you want a name, phone or address change, send it in writing and include the reason. We verify the request before changing anything, and some entries stay fixed where another duty requires the original record.

Questions About These Terms

These questions cover how the terms work in daily use, what happens when local law changes and how you can reach us for record requests. Read them alongside the full page, because the clause text controls any account action and the answer here stays tied to that wording.

These terms apply from the moment you create an account, use the wallet or ask us to change details. If a linked page says something different, the linked clause controls for that action.

Yes. Where local law does not allow a feature or account action, that part stays unavailable to you. We only make access available in places where local law permits the relevant service.

If the name, mobile or payment record does not match the account, we may pause the related request until you send proof that fits the record. That protects both your account and our audit trail.

We post the updated version on this page and, where the change affects your account, we may also send a message to your registered email or mobile. The new version applies from the stated date.

You can ask for a copy of records tied to your account, subject to identity checks and any legal limit on what we must keep private. Send the request through the registered contact path.

We keep records only for the period needed to run the account, handle disputes, meet legal duties and protect the audit trail. After that, the data is removed or anonymised where our systems allow.

Use the contact path listed on this page and mention the clause name, your registered mobile and the action you want checked. That lets us route it to the right team without delay.